cib - merchant services control manager - Vice Presidentjp morgan chase co Jobs & Career

Job Description
Job Description :
Business Description
Merchant Services, a business unit within Corporate & Investment Banking, is a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. The company's proprietary platforms provide access to a wide variety of payment methods, such as credit cards, debit cards, prepaid stored value cards and electronic check processing. The company continues to fuel the success of the Internet's largest brands, currently processing more than 50 percent of all Internet transactions. Offering secure payment solutions, improving cash-flow management, mitigating risk and accelerating funding - Merchant Services' consultative approach helps today's emerging businesses become tomorrow's industry leaders. On the Internet or at the point of sale, Merchant Services' unique combination of outstanding service, innovative solutions and financial strength offers solid benefits to companies both large and small.
Position Summary
The Control Manager is responsible for the oversight of the Control Environment for the Operations functions that support the business. He/she works in partnership with the Operations team to provide Operations with a comprehensive view of Operations Risk and Control. Acting as trusted Operations control advisors and as a first line of defence with Operations on the control agenda and representing Operations interests vis-a-vis control/regulatory initiatives. Including but not limited to executing and implementing Operations control priorities and strategy as well as driving risk mitigation and control remediation programs across the business.
Principal Duties and Responsibilities (in order of importance)
· Partners with Operations to implement RCM standards, design & implement CIB specific framework
· Provides oversight and review of Operations errors in accordance with the Corporate Operational Risk Event Standards
· CORE review/continual enhancements for LOBs that are supported
· Drive coordination and execution of Global Control Projects and Programs
· SOX testing
· Works in partnership with Control Managers to coordinate responses to and advise on regulatory inquiries and exams.
· Supports Control Managers with post-exam remediation and coordination of the administrative aspects of issue and action plan management.
· Focuses on themes, underlying patterns and opportunities for operations to proactively address concerns and avoid repeated failures
· Partners with operations to coordinate audit / compliance testing.
· Participates in control meetings to provide view on operations control risks and issues.
· Oversees the development and implementation of procedures.
· Monitors and oversees timely closure of operations issues and action plans.
· Responsible for execution of CORE.
Core Competencies
· Knowledge of the businesses and product sets.
· Demonstrates ability to think strategically with respect to risk/control and regulatory agendas.
· Client. Operations and/or regulator facing experience.
· Strong organizational & planning skills and a track record of delivery.
· Strong process orientation and attention to detail.
· Good communication skills with the ability to work with others at all levels and across disciplines in a virtual organization.
· Ability to deal with issues on a global, cross business level
· Knowledge of Alteryx, Qlikview or Tableau of benefit. (preferred)
Knowledge and Experience
· Minimum of 5years controls management experience, preferably in a financial services environment
· Has a passion for excellence-experience in successfully driving risk management programs and results
· Experience in payments industry a plus
· Knowledge of computer software systems such as Microsoft Office, includingusing spreadsheets and databases