Job Description
Job Description:
Perform complex transactions regarding claims and returns requests and process corresponding credits and/or denials. Work closely with other departments to resolve disputed claims or debits. Monitor system for outstanding deductions and process commission chargebacks.
• Perform more complex research of debits for customer claims and returns and process the corresponding credits and/or denials
• Approve/deny all returns based on policy, appeal denied return items, assist with dispute resolution
• Review debit information, make direct calls to customer to obtain missing information.
• Monitor outstanding deductions and reconcile balances.
• Process commission chargebacks against quotes, SPAs, and explain discrepancies to customers.
• Notify distribution center of shipping discrepancies.
• May authorize credit up to appropriate credit value assigned. Credits of greater value must be approved by Supervisor or Manager of department, or appropriate director.
Qualifications:
• 4 Year College Degree
• Business degree / background, optional
• Customer Service Experience (optional)
• PC skills: PowerPoint, Word, Excel, Access, E-mail/Outlook, Internet/Intranet for business functions
Job Description:
Perform complex transactions regarding claims and returns requests and process corresponding credits and/or denials. Work closely with other departments to resolve disputed claims or debits. Monitor system for outstanding deductions and process commission chargebacks.
• Perform more complex research of debits for customer claims and returns and process the corresponding credits and/or denials
• Approve/deny all returns based on policy, appeal denied return items, assist with dispute resolution
• Review debit information, make direct calls to customer to obtain missing information.
• Monitor outstanding deductions and reconcile balances.
• Process commission chargebacks against quotes, SPAs, and explain discrepancies to customers.
• Notify distribution center of shipping discrepancies.
• May authorize credit up to appropriate credit value assigned. Credits of greater value must be approved by Supervisor or Manager of department, or appropriate director.
Qualifications:
• 4 Year College Degree
• Business degree / background, optional
• Customer Service Experience (optional)
• PC skills: PowerPoint, Word, Excel, Access, E-mail/Outlook, Internet/Intranet for business functions
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hcm nexus consulting inc Jobs & Career
แนะนำ บริษัท
hcm nexus consulting inc Jobs & Career งาน
Singapore , Thailand
ตำแหน่ง claims Coordinator ได้รับคัดเลือกจาก hcm nexus consulting inc Jobs & Career บริษัท ที่ Joboko.com จะสังเคราะห์เงินเดือนของ Not Specified โดยอัตโนมัติ ค้นหาตำแหน่งงานเพิ่มเติมสำหรับ บริษัท Claims Coordinator หรือ hcm nexus consulting inc Jobs & Career ในลิงก์ บน
แนะนำ บริษัท
hcm nexus consulting inc Jobs & Career งาน
Singapore , Thailand