Customer Service and supportSilverman
เงินเดือน: ฿15,000-฿20,000
แบบฟอร์ม: งานประจำ
วันที่ส่ง: 19/10/2023
หมดเขตส่ง: 24/10/2021
Job Responsibilities:
Support and attract potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Job Duties:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels; FB, LINE and phone calls
Manage large amounts of incoming calls
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Skills Required:
Customer Service
Product Knowledge
Quality Focus
Market Knowledge
Documentation Skills
Listening Skills
Phone Skills
Resolving Conflict
Multitask
Patience
Negotiation
Positive Attitude
Attention to Detail
People Oriented
Analysis
Problem Solving
Organizational Skills
Adaptability
Ability to Work Under Pressure
Computer Skills
Qualifications:
Bachelor's degree in any fields.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support is a plus
Male/Female age 22-35
Interesting or love real estate business
Love social Media; FB, LINE & IG
Support and attract potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Job Duties:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels; FB, LINE and phone calls
Manage large amounts of incoming calls
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Skills Required:
Customer Service
Product Knowledge
Quality Focus
Market Knowledge
Documentation Skills
Listening Skills
Phone Skills
Resolving Conflict
Multitask
Patience
Negotiation
Positive Attitude
Attention to Detail
People Oriented
Analysis
Problem Solving
Organizational Skills
Adaptability
Ability to Work Under Pressure
Computer Skills
Qualifications:
Bachelor's degree in any fields.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support is a plus
Male/Female age 22-35
Interesting or love real estate business
Love social Media; FB, LINE & IG
ส่งรายชื่อติดต่อโปรไฟล์
Silverman
แนะนำ บริษัท
Silverman งาน
1086/9-10, Room A, Floor 2nd, Charoenkrung Road, Bangrak, Bangkok, Thailand, 10500
ตำแหน่ง Customer Service and support ได้รับคัดเลือกจาก Silverman บริษัท ที่ Joboko.com จะสังเคราะห์เงินเดือนของ ฿15,000-฿20,000 โดยอัตโนมัติ ค้นหาตำแหน่งงานเพิ่มเติมสำหรับ บริษัท Customer Service and Support หรือ Silverman ในลิงก์ บน
แนะนำ บริษัท
Silverman งาน
1086/9-10, Room A, Floor 2nd, Charoenkrung Road, Bangrak, Bangkok, Thailand, 10500