Inbound Customer Service Representative for Google Sales Receptions Desk Position - MakatiNeksJob Philippines

Description
JOB DESCRIPTION:
ACCELERATE YOUR CAREER - JOIN US TODAY
If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!
We are currently seeking Sales Reception Desk Representatives to join our growing project based in BGC, Taguig City. The SRD representative is responsible for providing personal and efficient consultative solutions to online advertising inquiries from small- and medium-sized businesses in North America.
What We Offer:
-Very competitive salary package
-Performance incentive monthly (up to 30%)
-25% night differential rate
-15 Vacation Leaves with carry-over
-15 Sick Leave with conversion
-Health insurance on Day 1 of employment
-Group Life Insurance on Day 1 of employment
-Government contributions
-13th Month Pay
... and much more!
How to apply:
• APPLY TO THIS JOB POST
• SMS Text your Full name/Contact Number/Location to (Click "Apply now" to see the contact detail)
Once your application is sent, please expect a call in 24-48 hours!
Overview of the Role:
-Provide outstanding customer service and support to the client's advertising and/or user inquiries
-Recommend best practices for other platforms
-Support SMBs through effective triage liaisons
-Work together with advertising specialists, sales engineers and product team members towards service solutions
-Tracking of accounts and maintaining conversion
The Ideal Candidate:
-Completed at least 2 years of university tenure
-At least 1 year of BPO work experience in an inbound or outbound campaign
Strong English communication skills; written and spoken
-Excellent collaborative approach to problem-solving and the ability to manage client targets
-Strong desire to meet or exceed revenue, quality, productivity, and customer satisfaction targets
-Familiarity with online advertising products and services
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): Tagalog
Availability for travel: No
Availability for change of residence: No

Work type
Full Time