it services System EngineerCriterion Asia Recruitment (Thailand) Co. Ltd.
เงินเดือน: ฿70,000-฿90,000
แบบฟอร์ม: งานประจำ
วันที่ส่ง: 20/10/2023
หมดเขตส่ง: 21/07/2021
Responsibilities:
Respond to incidents & requests using the company ticketing system; provide resolutions accordingly to the SLAs and OLAs defined.
Works closely with support teams to provide end user support.
Participates in IT projects to implement & support Client related solutions & technologies.
Works with support team to transition solutions to the System Engineering team and create relevant documentation.
Works with GPOs according to the given standards for modifying infrastructure parameters.
Daily operations related to drivers, OS installation & software distribution.
Provides technical support related to developing & testing the Client environment in order to improve it.
Actively involved in the continuous improvement of the Incident Management Process & Automations by proposing enhancements to the team.
Create documentation and perform trainings for teams.
Support of company related technologies (eMail, Teams).
Qualification:
Bachelor/Master's degree in IT, Electrical, Electronical Computer Science or related field.
3 years of working experience in IT System Engineering.
Excellent written and verbal communication skills in English.
Certifications: ITIL Foundation, MCSA & MCSE.
Knowledge of: Active Directory & Client Technologies / Management.
Extremely curios and ability to find answers to difficult problems / situations.
Deals with low-level details while keeping the big picture / view of the actual situation.
For more job opportunnities :
https://criterionasia.com/job-search
Respond to incidents & requests using the company ticketing system; provide resolutions accordingly to the SLAs and OLAs defined.
Works closely with support teams to provide end user support.
Participates in IT projects to implement & support Client related solutions & technologies.
Works with support team to transition solutions to the System Engineering team and create relevant documentation.
Works with GPOs according to the given standards for modifying infrastructure parameters.
Daily operations related to drivers, OS installation & software distribution.
Provides technical support related to developing & testing the Client environment in order to improve it.
Actively involved in the continuous improvement of the Incident Management Process & Automations by proposing enhancements to the team.
Create documentation and perform trainings for teams.
Support of company related technologies (eMail, Teams).
Qualification:
Bachelor/Master's degree in IT, Electrical, Electronical Computer Science or related field.
3 years of working experience in IT System Engineering.
Excellent written and verbal communication skills in English.
Certifications: ITIL Foundation, MCSA & MCSE.
Knowledge of: Active Directory & Client Technologies / Management.
Extremely curios and ability to find answers to difficult problems / situations.
Deals with low-level details while keeping the big picture / view of the actual situation.
For more job opportunnities :
https://criterionasia.com/job-search
ส่งรายชื่อติดต่อโปรไฟล์
Criterion Asia Recruitment (Thailand) Co. Ltd.
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ตำแหน่ง it services System Engineer ได้รับคัดเลือกจาก Criterion Asia Recruitment (Thailand) Co. Ltd. บริษัท ที่ Joboko.com จะสังเคราะห์เงินเดือนของ ฿70,000-฿90,000 โดยอัตโนมัติ ค้นหาตำแหน่งงานเพิ่มเติมสำหรับ บริษัท IT Services System Engineer หรือ Criterion Asia Recruitment (Thailand) Co. Ltd. ในลิงก์ บน
แนะนำ บริษัท