IT Support managerOpenDurian co.,ltd.

Job Description
- Responsible for the management of the company's Internet and information technologies (IT) assets- Maintenance of all information technology equipment- Manage the company's system firewall protection applications or software- Make mechanism for the protection of the company's system- Hire, develop, mentor, and train the IT staff- Account for backup of systems and all data- Offer training to staff of the organization and its clients- Responsible for the management of the organization's email accounts- Make effort for effective safety and security protocols- Maintain right working attitude with other IT staff- Continuously seek improvement of the IT sections- Make recommendations for the improvement of the company's IT department- Stay informed of development in the IT world- Network computers in various departments when needed- Responsible for the installation and configuration of software on computer systems- Handle diagnosis and troubleshooting of computers to discover and solve hardware and software faults- Handle logging of queries for both customers and employees- Responsible for analyzing call log to discover trending matters and issues.- Design metric and drive Team's KPI- Assisting with IT equipment sourcing and budgeting
Qualification
- Degree in IT and System Technology field or its equivalent- Experience in heading IT section of an organization (at least 3 years experience)- Ability to attend to detail and respond swiftly to work demand- Good written and verbal communications skills- Ability to identify and resolve issues regarding IT in a manner that is timely- Proficiency in Internet Languages, i.e., PHP, Linux, Apache, MySQL, and others (Optional)- Proficiency in management of people and team development- Ability to stay connected with the reality and updates on IT- Proficiency in gathering and analyzing information- Passionate about technologies.
Benefits
- Free breakfast, lunch, and snacks - Free parking - Diligence allowance (500 baht for the first month, then 600 baht for 2 months in a row and 700 baht for 3 months in a row - No late day, No leave day) - OT - 1,000 baht allowance/month for gym, fitness centre, or exercise course - Dental care allowance 2,000 baht/year - Life insurance and health insurance - COVID-19 insurance - Special Discount for buying any products of the company (10% for the first time and 3% afterwards). - Bonus - Outing trip - And many more...