- Advice and guide peers via automated process automation reviews
- Research for a better solution that could be implemented in the future development
- Manage and coordinates urgent and complicated support issues
- Act as an escalation point for all requests and incidents
- Develop and mature phone/ticket escalation processes to ensure free-flowing escalation and information within the organization
- Determine the root cause of issues and communicate appropriately to end-users
- Install and manage a configuration of computer systems
- Set up new user accounts in Microsoft Windows Active Directory, Blackboard(Learning Management System), Email, and Online Library
- Track and maintain the office's equipment inventory
- Support online classroom
- Provide training for all Stamford IT systems for new students, such as Wi-Fi, Stamford email, BlackBoard, and Online Library
- Manage and maintain the digital signage
- Research for a better solution that could be implemented in the future development
- Manage and coordinates urgent and complicated support issues
- Act as an escalation point for all requests and incidents
- Develop and mature phone/ticket escalation processes to ensure free-flowing escalation and information within the organization
- Determine the root cause of issues and communicate appropriately to end-users
- Install and manage a configuration of computer systems
- Set up new user accounts in Microsoft Windows Active Directory, Blackboard(Learning Management System), Email, and Online Library
- Track and maintain the office's equipment inventory
- Support online classroom
- Provide training for all Stamford IT systems for new students, such as Wi-Fi, Stamford email, BlackBoard, and Online Library
- Manage and maintain the digital signage
ส่งรายชื่อติดต่อโปรไฟล์
Stamford International University
แนะนำ บริษัท
Stamford International University งาน
16 Motorway Road Prawet, Bangkok 10250 Thailand
ตำแหน่ง IT Support ได้รับคัดเลือกจาก Stamford International University บริษัท ที่ Joboko.com จะสังเคราะห์เงินเดือนของ ฿30,000-฿50,000 โดยอัตโนมัติ ค้นหาตำแหน่งงานเพิ่มเติมสำหรับ บริษัท IT Support หรือ Stamford International University ในลิงก์ บน
แนะนำ บริษัท
Stamford International University งาน
16 Motorway Road Prawet, Bangkok 10250 Thailand