IT SupportCarenet International Co., Ltd.

1. Assist end users with hardware and software problems about PCs, laptops, printers, and mobile devices in the first instance.
2. Determine the cause of hardware and software issues and fix them, reporting more
complicated ones to higher-level support staff as necessary.
3. Install and configure software and operating systems, among other standard maintenance tasks, on computer systems.
4. Investigate and fix hardware issues, or work with suppliers to replace and repair equipment.
5. Help with setting up and maintaining network connections as well as Wi-Fi access, as well as resolving network-related difficulties.
6. Help with firewall configurations, antivirus software upgrades, and data backup techniques, as well as the implementation and enforcement of security rules.
7. Encourage a culture of security awareness and enlighten end users on cybersecurity best practices.
8. Provide training and guidance to end-users on using hardware and software applications effectively and efficiently.

 1. Bachelors Degree or Higher in Computer Science / Computer Eng / Related
 2. 1 years experience on-hands experience in IT role
 3. Good communication (B2 Level)
 4. Familiar with common business programs, office productivity software and operating systems
 5. Knowledge of networking ideas and hardware components
 6. Adhere to security and data projection best practices

- Attractive compensation package / fun and professional environment
- Open and honest culture where people are valued, treated fairly and empowered
- 1 st year - paid vacation days
- Allowances: Night Shift
- Annual Leave / Personal Leave / Social Security
- Group Health Insurance
- No dress code is required, we appreciate your true talent!