Nurse Professionals for a Healthcare Account | 25K Salary Package + Sat-Sun Off!SVCPH Inc

Executive Boutique Call Center is an affiliate of SVCPH., Inc. and is currently looking for Nurse Professionals - Voice and Non-Voice Roles Available!
 
Executive Boutique is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 12th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say “I work at Executive Boutique and think it’s a great place to work!”  The owners and managers at EB care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees.  
 
If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Executive Boutique today and join the growing EB family. You won’t regret it!  
 
Checkout our Facebook page https://www.facebook.com/EBCallCenter
 
What we offer:
Salary up to Php 25,000 (inclusive of allowances & bonuses)
Sat-Sun off
JOIN US today and enjoy the following benefits:
Generous monthly bonus program
Medical / Dental coverage
Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB
Career development
Life insurance program
Vacation and family leave programs
Annual salary increase based on performance
Quarterly team outing
Free flowing coffee and hot chocolate
Free weekly in-house massage
Family atmosphere
Cozy sleeping lounge and canteen plus entertainment area
Great offices in IT park with outdoor private terrace overlooking Cebu City
Responsibilities:
 
Voice Agent
Handle phone calls for concierge services
Be passionate about the service; and enjoy working in a consultative service environment.
Be results-oriented; and enjoy the challenge of meeting or exceeding goals.
 
Non-Voice Agent
Assist with the processing of in-home patient care requests
Pre-fill medication profile of patients
Review and transfer medical charts and notes into the system
Use diagnostic codes in translating written descriptions of diseases/illnesses/injuries
Encode physician’s assessments and recommendations
Generate and submit daily/weekly reports to client
Desired Skills & Knowledge:
Must be a registered nurse with a valid PRC license
Must have worked in a medical institution or healthcare account within the last 12 months
Strong medical knowledge in pre-filling medication profile and ICD-10 diagnosis coding 
Clear speaking voice
Good English communication skills - both written and verbal
BPO experience in a medical account an advantage 
Strong customer service skills
Strong administrative skills - Accurate typing & spelling is essential to this role.
Energetic, fun and confident personality
Willing to work full-time night shift
Desire to succeed
Work Schedule: Night Shift

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10
cebu
change
PHP 25,000 per month
2 to 4 Years Experience
Open to Work From Home