Operations & support engineer - awsEurotech chemicals supply Co.,Ltd.

As a member of the Operations & Support team, you will be at the forefront of transformational technology assisting a top list of industry leading companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success.  
We are looking for people who enjoy solving problems, working with customers, and that have technical backgrounds from a variety of different fields. These fields include Linux and Windows systems administration, database design and optimization, big data analysis, network administration, programming (java, REST API's), security (cryptography and threat-detection skills) and DevOps (deployment). Our business is centered around people and technology and you will have the ability to make a direct impact on customer success.
What you will do:
You maintain operating systems, servers, and networks; generate metrics; make monitor configuration changes; and perform change management activities. You understand the business logic and architecture of your supported services that enable you to regularly resolve manually- and automatically-cut tickets. You are able to read and understand complex application code and make approved code fixes to resolve support issues. You use your coding skills to automate repetitive tasks. 
Why it's high-impact:
You will ensure that our customers can get the capacity they need within an SLA, and to run their applications on healthy infrastructure. 
What's the challenge:
Our space is fast-moving, and has a large number of ambiguous and difficult challenges. You will be a throughout the large-organization customer and are regularly engaged to work on cross-team planning. You lead large multi-team projects and resolve the most complex support issues. You understand the business impact of support decisions. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. You think proactively and work to prevent support issues before they are realized.
► DailiTech's core value ◄ 
Deep Dive. To ensure that solution delivered to customers is always the best, everyone will hand on and deep dive into AWS technology. 
Practical. Delivering a practical solution requires understanding a customer's need with a possibility of solutions. 
Collaboration. Collaboration among colleagues and customers is a must in DailiTech. Collaboration leads to the idea, and the idea leads to innovation. 
Excellence Execution. In every project we assigned from customers, we have an execution plan to make sure that all implementation, and we take it seriously to make sure 100% auditable. 
► Basic Qualifications ◄ 
Bachelor's degree and Master's degree in a computer-related field 
Strong in IT fundamental knowledge 
Good command of English 
Interest in Amazon Web Service technology 
► Preferred Qualifications ◄ 
Experience in Systems and Network Administration, DevOps or Site Reliability Engineering.
Experience with focus in areas such as systems, network, and/or application security.
Experience with web protocols and Linux/Unix tools.  
Experience supporting a 24x7 Internet-oriented production environment 
Demonstrable expertise around specifying and utilizing system health, performance monitoring tools, and software management tools for 24x7 environments 
Familiar with the challenges surrounding efficient operations and failure mode analysis in large complex systems 
Excellence in technical communications with both technical and non-technical peers 
Strong sense of ownership and drive 
► Personality ◄ 
Love for continuous learning and self-improvement 
Patience, indefatigable for the problems encountered 
Working as a team, helping each other 
Always be ready to change technology and ideas 
► Life ◄ 
Learn: Have a central account to play new services or try anything on Amazon Web Services and also e-learning course throughout the year 
Working: Monday-Friday 9 am-6 pm 
Rest: Finacial Institute's holidays and additional vacations by position 
Event: Meet people at various seminars 
Strength: There are sports activities. 
Illness: Have life insurance and health insurance 
Easy to travel: Travelling by BTS/BRT (https://g.page/DailiTech?share) 
► How to apply◄ 
Send your CV to the email [Protected Info]