Team Leader for BPOFBC Asia Pacific Inc
สถานที่ทำงาน: Pasig
เงินเดือน: As Per Industry Standard
แบบฟอร์ม: งานประจำ
วันที่ส่ง: 29/04/2026
หมดเขตส่ง: 15/10/2020
งานนี้หมดอายุแล้วคุณสามารถดูงานที่เกี่ยวข้องด้านล่าง
Job Description
Overall purpose - Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance.
Key Responsibilities
Maintain a positive, empathetic and professional attitude toward customers at all times.
Managing the day-to-day activities of the team.
Communicate with customers through various channels.
Acknowledge and resolve customer complaints.
Know client products inside and out in order to answer customer questions.
Conducting training of team members to maximize their potential.
Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
Communicate and coordinate with colleagues as necessary.
Provide feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Overall purpose - Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance.
Key Responsibilities
Maintain a positive, empathetic and professional attitude toward customers at all times.
Managing the day-to-day activities of the team.
Communicate with customers through various channels.
Acknowledge and resolve customer complaints.
Know client products inside and out in order to answer customer questions.
Conducting training of team members to maximize their potential.
Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
Communicate and coordinate with colleagues as necessary.
Provide feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
ข้อมูลอื่น ๆ
Company
FBC Asia Pacific Inc
Industry
Customer Service
Experience
Exprerience 2 - 3 Years
Qualification
Bachelors
Job Category
Customer Service
Job Role
Supervisor/Team Lead
Job Level
Employees with 1 to 5 years experience
Posted
13 minutes ago
FBC Asia Pacific Inc
Industry
Customer Service
Experience
Exprerience 2 - 3 Years
Qualification
Bachelors
Job Category
Customer Service
Job Role
Supervisor/Team Lead
Job Level
Employees with 1 to 5 years experience
Posted
13 minutes ago
ส่งรายชื่อติดต่อโปรไฟล์
FBC Asia Pacific Inc
แนะนำ บริษัท
FBC Asia Pacific Inc งาน
Ortigas, Metro Manila
ตำแหน่ง Team Leader for BPO ได้รับคัดเลือกจาก FBC Asia Pacific Inc บริษัท ที่ Pasig Joboko.com จะสังเคราะห์เงินเดือนของ As Per Industry Standard โดยอัตโนมัติ ค้นหาตำแหน่งงานเพิ่มเติมสำหรับ บริษัท Team Leader for BPO หรือ FBC Asia Pacific Inc ในลิงก์ บน
แนะนำ บริษัท
FBC Asia Pacific Inc งาน
Ortigas, Metro Manila